About the job ServiceNow IT Service Management Specialist
Responsibilities:
Defines project objectives, project plan and quality control throughout the project lifecycle.
Applies subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for the client
Plans for different project phases across Blueprinting, UT/SIT, UAT, Cut Over, Go-Live and Post Go-Live support.
SAP CO - Product Costing experience
Collaborates with supply chain consultants and setsup transfer pricing, revenue recognition, automatic account determination, reconciliation, and adjustments.
Leads and provides inputs for integration aspects across other project modules, data migration, change management, cut over etc.
Leads blueprint workshops, suggesting SAP recommended processes and practices for the industry. Specifications for reports/interfaces/forms for business users.
Works with client stakeholders to develop functional specifications for developments
Performs configuration based on blueprint, conduct unit test and system integration test
Leads the User Acceptance Testing with consultants and clients and complete issue resolution.
Prepares training documentation and conduct Train the- Trainer sessions to Key Users and business process owners.
Facilitates change management guiding both Customer and teams and initiating necessary support and resources
Qualifications:
Graduate of Bachelor of Science in Information Technology or related courses
Has at least 4 years of experience in SAP FICO and with at least 3 or more full project lifecycle of SAP S/4 HANA implementation
Must also have SAP ABAP capabilities
Able to lead the module in large scale implementations
Has certifications and trainings in SAP S/4 HANA
Has experience in S/4 HANA sales and delivery with minimum three S/4 HANA projects
Has hands-on experience with SAP cloud products, and product strategy
Has experience on data management tools, training, and testing tools
Good inter-personal and communication skills and must demonstrate collaboration and teamwork, is innovative and constantly seeks improvement
Good analytical, communication, interpersonal, and presentation skills