Installation and Set-up: Install and configure equipment at customer sites, ensuring proper functionality and adherence to safety standards
Maintenance and Repair: Conduct routine maintenance and repairs on equipment, identifying issues and implementing effective solutions in a timely manner
Troubleshooting: Diagnose and resolve technical problems reported by customers, using analytical skills and available resources to ensure minimal downtime
Customer Support: Provide customer service by responding to customer's inquiries addressing concerns and educating customers on equipment operation and maintain best practices
Documentation: Maintain accurate records of service activities, including work performed and parts used