Job description
- Key Duties and Responsibilities:
- A. Troubleshoot and Repair
- Accounts for all tools, parts and equipment in work area ensuring safety of equipment and preventing and avoiding damage to tools
Performs set-up, testing, operation and tear down of AV equipment (e.g. video data projection systems, audio and videoconferencing equipment, microphones, audio systems, and operation of integrated AV systems)
Provides extensive basic and advanced troubleshooting for AV related technology
Recommends and identifies units for warranty servicing and/or for voided warranty servicing with effective results
Practices first in, first out from all repair endorsements to ensure fast and efficient repairs and lowering repair turnaround time
Ensures all repairs are validated to be quality repairs to avoid back jobs
Recommends parts for replacement and/or if repairs are beyond economic repair
Works closely with Spare Parts and Service Warehouse Controller to ensure parts are beings provided and made available to complete repairs
Ensures that all units repaired and defective parts are being endorsed back to Spare Parts and Service Warehouse Controller to be stored in the Service Warehouse for safekeeping and to minimize losses/missing unit
Coordinates with Customer Service Coordinators for any recommended follow-ups to clients concerning repair issues
Coordinates with Tech Lead and Senior Quality Lead Engineer to address/resolve any client concerns, requests and/or complaint
Keeps abreast of the latest technical/repair know-how by performing repairs from time to time
Studies new product information from the products that the department services and caters to
Can understand schematic Diagram
- Documents all troubleshooting steps done, parts replaced, and recommended steps completely specifying every detail for all in-house repairs
- Qualifications and Requirements:
At least finished a vocational course specializing in Electronics or Technician course, TESDA with NCII certificate
At least one (1) year working experience in related field with strong background in electronics
Fit to work
Willing to be assigned at Libis, Quezon City.
Willing to start immediately
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
Employee discount Opportunities for promotion
- Promotion to permanent employee
Schedule:
Supplemental pay types:
* Overtime pay
