Service Specialist - Corporate Accounts
Service Specialist - Corporate Accounts
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Request and follow-up of invoices per Business Unit from the insurance company
Send invoices via email to client per Business Unit
Check details of the COI (Certificate of Insurance), policy and invoices issued by the insurers
Coordinate with the technical team for any discrepancy found in the policy and invoices
Develop and maintain a filing system and saving documents to the common folder
up payments from clients including the corresponding CWT
Submit timely reports and prepare presentation as assigned
Cross-check invoices with payments and expenses to ensure accuracy. If with discrepancy, to advise BU (client)
Update payment details in the monitoring file
Coordinate payments to the insurance company
Booking of invoice/policy in CWP
Send CWP confirmation to account executive
Assist in the up and monitoring of AML requirement from client
Assist in the uploading of final documents in DMI (Document Monitoring Interface)
Assist in the request for client code creation via Client Capture
Assist in the up and monitoring of insurer signatures for collective policy
Answer queries from clients and account management team
Manage phone calls and correspondences (e-mail, letters, etc)
Other function as maybe required
How this opportunity is different
We are looking for a dedicated individual to join us as a Service Specialist - Corporate Accounts at Aon Philippines, offering you a real opportunity to further develop your capabilities. You will be involved in a variety of projects and clients playing a key role in helping to shape the future of their companies.
This role is focused on supporting external partners in the delivery of value to clients. Responsibilities will require you to think creatively to develop new and innovative strategies for clients by generating and presenting valuable and concrete insights that are relevant to their needs and to the wider Aon business.
This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.
Skills and experience that will lead to success
Candidates with an undergraduate degree (graduate of any 4 - year course)
Proficient in MS Word, Excel, and PowerPoint
Has working knowledge of office equipment and office management tools
Able to communicate clearly, both verbally and in writing
Has background in administrative activities such as encoding, monitoring and following up of payments
Strong organizational skills with problem solving attitude
Has good attention to details
With good time management skills specially on delivering reports and answering client's concerns within the agreed timeline
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [Confidential Information]
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2541388
Job ID 79617
