JOB SUMMARYKiosk Staff members play a crucial role in providing efficient and friendly customer service at kiosk locations. They are responsible for operating the kiosk, handling customer transactions, and offering assistance to ensure a positive customer experience.
The Kiosk Staff is expected to be knowledgeable about products or services offered, process transactions accurately, and maintain the cleanliness and functionality of the kiosk.
- DUTIES & RESPONSIBILITIES
Greet customers in a friendly and approachable manner.
- Assist customers with inquiries, provide information about products or services, and offer recommendations when necessary.
Prepare and cook menu items following established recipes and quality standards- Assemble and package food items for dine-in and take-out
Operate the kiosk's point-of-sale (POS) system to process customer transactions accurately and efficiently.Handle cash, or other payment methods in accordance with established procedures.
- Stay informed about the products or services offered at the kiosk.
Communicate effectively to customers about product features, promotions, and pricing.- Monitor and manage inventory levels at the kiosk.
Restock products as needed and report low inventory levels to the Kiosk Supervisor.
- Ensure the cleanliness and organization of the kiosk area.
Perform routine checks on kiosk equipment to ensure proper functionality.- Report any technical issues or malfunctions promptly.
Execute promotional activities or marketing initiatives as directed by management.
- Distribute promotional materials and educate customers about ongoing offers or discounts.
Adhere to company policies, procedures, and guidelines.- Follow security protocols to prevent theft or unauthorized access to the kiosk.
Encourage customers to provide feedback and address any concerns or issues raised.
- Report customer feedback to the Service & Beverage Lead
Handle cash transactions accurately, count change, and reconcile the cash drawer at the end of each shift.- Follow cash-handling procedures to minimize errors and discrepancies
Minimum (2) years experience as cook in a restaurant or high volume food service establishment.- Proficiency in food safety and inventory management
Strong understanding of or more of the following cuisines: Filipino, American, Mediterranean, Oriental
- Experience navigating through POS and Delivery Partners devices.
Job Type: Full-time
Benefits:
- Promotion to permanent employee
Staff meals provided
Schedule:Supplemental pay types:
Overtime pay
