Job Summary: We are seeking a highly skilled and experienced Senior Usage Analyst to join our team. The primary responsibility of this role is to generate and manage usage reports for various products, ensuring accuracy, timeliness, and actionable insights. The ideal candidate will have a strong analytical background, excellent attention to detail, and the ability to work collaboratively with cross-functional teams.
Responsibilities / Accountabilities
- Support BAU / Adhoc Reports
- Serves as Product and Usage Program SME
- Leads Automation initiatives
- Participates in the UAT Testing and snowflake migration projects
- Assigned to build and publish reports & dashboards using MS Excel, MS PowerPoint, Tableau and other analytics and visualization tools
- Perform analysis and fulfil various data requests
- Prepare ad-hoc reports and dashboards
- Prepare monthly & quarterly reports and dashboards for usage partners
- Provide support to Product Usage Manager for ongoing projects and in crafting new reports
- Engagement with partners across Commercial and Sales & Account Management teams by providing product usage statistics
- Partnership with Sales, Proposition and Product team to help identify any products/firms at risk of cancellation.
- Occasionally works with external Refinitiv customers for their product usage requirement
- Ensure accurate and timely delivery of usage reports and dashboards
Additional Job Description
- Bachelor's Degree required in Finance or Computer Science with experience in a Financial Reporting / Analysis environment
- Solid understanding and experience using Microsoft Excel and Powerpoint
- Knowledgeable and experience in VBA and Macro, generating data using Business Objects and in building dashboards using Salesforce, Tableau, Power BI
- Self-motivated, multifaceted (able to respond to changing priorities) and able to work with minimal direction (dedication to deliver to agreed timescales)
- Strong interpersonal skills verbal, written and presentation
- Ability to work under pressure and to exacting time scales on occasion.
- Excellent verbal and communication skills
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.
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