We are looking for an experienced Senior Recruitment Specialist to lead our recruitment efforts with a primary focus on bulk hiring. The ideal candidate will be a strategic thinker, capable of designing and implementing effective recruitment strategies to meet the demands of our growing office.
Responsibilities
Bulk Hiring Strategy. Develop and execute a comprehensive recruitment strategy for bulk hiring in the contact center, ensuring the timely fulfillment of staffing needs.
Sourcing and Pipeline Building. Utilize a variety of sourcing methods to build a robust talent pipeline, including online job boards, social media, industry networking, and other creative channels.
Candidate Screening and Assessment. Conduct thorough screening and assessment of candidates to ensure they meet the requirements of the role, including skills, cultural fit, and competitive target driven performance expectations.
Collaboration with Hiring Managers. Partner with hiring managers to understand their staffing needs, provide regular updates on recruitment progress, and adjust strategies as needed.
Employer Branding. Contribute to the development and enhancement of our employer brand to attract top talent. Implement initiatives to improve the candidate's experience throughout the recruitment process.
Data-Driven Decision Making. Utilize recruitment metrics and data analysis to assess the effectiveness of recruitment strategies, make data-driven decisions, and continuously optimize the hiring effectiveness and process.
Interview Coordination. Coordinate and conduct interviews with candidates, ensuring a positive and professional candidate experience.
Offer Management. Close offer process, including negotiation, offer letters, and onboarding logistics.
Requirements
5 to 10 years of rich experience in recruitment, selection, headhunting, full-cycle recruitment, strategic sourcing (End-to-end Talent Acquisition) in a contact center setup.
Experience in working with a few AI tools for interviewing purposes and ERPs like SAP, PeopleSoft, Workday, Oracle etc.
Experience in working in a highly competitive and target-driven environment is a plus. And must have hired Sales and Customer Service roles.
Bachelor's Degree in Human Resource Management, Psychology, Business Management, or equivalent.
Excellent hold on the English language both verbal and written along with finesse in communication skills.
Must be open to work as per business requirements.
Compensation
Very competitive compensation package; negotiable based on demonstrated experience.
Engagement with a major international group.
Hands-on experience with industry-defining innovative trends.
Guaranteed growth for interested individuals.
International and multicultural experience.
Unlimited professional development.
Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Cebu.
With us you will:
Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions.
Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring.
Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders.
Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, vaccination days in the office, and much more.
Get treated with delicacies at the office with supply of fresh fruit and delicious coffee.
Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations.
Work from a spacious, modern, and well-equipped offices.
