About The Role
In this opportunity as Senior Manager, Content Operations, you will:
- Lead team of managers and high level individual contributors to ensure production deliverables and operational requirements are seamlessly met
- Serve as leader of innovation and supporting change management. Identifies opportunities for process improvement and simplification to maximize resources and increase customer satisfaction.
- Work with all areas of the organization to determine, analyze, acquire, supply and verify informational data for a specific product(s) and or content set(s).
- Work with groups to define a budget to deliver against the roadmap. Assesses scope of content initiatives to determine if adequate resources are available or if funding is required.
- Motivate, support and develop people leaders and individual contributors to enhance and maintain the ability to adapt to the changing requirements of a continuously evolving business environment.
- Collaborate throughout the product life cycle providing insight, guidance and support. Communicates effectively with other teams and departments, locally and globally, sharing knowledge at all times and adopting best practices.
- Coach, train and develop staff within their group including providing direct feedback on performance and conduct performance reviews.
- Participate in performance management process, including compensation planning, of assigned teams/ span of control; provides input on promotional decisions.
- Champion org-wide efforts that extend beyond assigned area or location. Partner with other people managers and leaders to improve operational effectiveness across Primary Law.
- Focus on talent improvement, career development, build next level leadership layer. Build and implement strategies to limit attrition with focus on retention of critical and high performing employees.
About You:
You're fit for the role of Senior Manager, Content Operations if you have:
- Bachelor's degree holder.
- A minimum of 10 years of experience in content management, content strategy, or a related field.
- Proven leadership skills, with the ability to recruit, develop, and retain high-performing teams in a competitive industry.
- Solid project management skills, adept at leading complex, multi-faceted content initiatives.
- Exceptional written and verbal communication skills.
- Ability to effectively communicate strategies and visions to stakeholders at all levels.
- Experience working with cross-functional teams
- Exceptional organizational skills, with the capability to manage priorities in a fast-paced, dynamic environment.
- Experience in change management and the ability to lead teams through transitions.
What's in it For You
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.
Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
