Brokers BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.
The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.
Key Responsibilities
- Policy Analysis: Thoroughly understand and stay updated on various lenders policies and criteria to accurately assess loan applications
- Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers
- Borrowing Power Assessment: Evaluate clients financial situations to determine their borrowing capacity and provide detailed borrowing power assessments
- Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients
- Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
- Income Determination: Assess clients income based on payslips and tax returns to ensure accurate loan assessments
- Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included
- Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies
- Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
- Post-settlement tasks such as pricing and rate reviews
- Handling complex and/or urgent requests
- Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders
Requirements
- Proven experience in loan processing within the Australian mortgage industry
- Proficiency in end-to-end loan processing tasks
- Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders
- Ability to work independently with minimal supervision
- Goal-oriented mindset with a drive for career advancement
- Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.)
Qualifications:
- Minimum of 3 years of proven experience in Australian Mortgage Loan Processing
- Exceptional English communication skills (verbal and written)
- Strong analytical, organisational, and interpersonal skills
- Unwavering commitment to professional excellence
- Uphold a standard of excellence in every aspect of your work
Benefits
- Work from Home Opportunity: Alleviate the hassle of commuting to and from work. Brokers BackOffice offers a work-from-home setup with strict security measures in place, providing a comfortable and secure environment for remote work
- Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry
- Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance
