Company Description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Description
Responsibilities (how we will measure success)
Responsible for overseeing workflow management in Manilla for payment processing and banking admin tasks.
Responsible for preparing work to agreed internal deadlines to the expected standard
Knowledge of Trident and banking systems including a good understanding of various client payment processes
Knowledge of payment cut offs, internal deadlines for payment processing and ensuring early escalation of issues to GPT team managers in Belfast
Minimize risk to IQ EQ by following procedures and checklists
Act as Trainor to our new team members
Be proactive in identifying development and training requirements
Tasks (what does the role do on a day-to-day basis)
Ensure all payments are appropriately processed, and all emails received into the team mailboxes are actioned
Ensure all payments are processed accurately and delivered to required timescale
Establish and maintain effective lines of communication with GPT Managers and authorizers
Identify areas for improvement re: GPT processes and offer solutions
Providing support and training to the rest of the team, and other teams as required
Qualifications
Key behaviours we expect to see
Excellent organizational skills
Team Player
With can do attitude
Required Experience
Strong ownership of tasks and compliance to GPT processes and procedures
Excellent attention to detail
Ability to cope with tight deadlines and working under pressure
Min 3 years experience in a similar role is not essential, but desirable
Additional Information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
