Role Purpose
The role of the Senior Facilities Coordination Specialists is to provide direct administrative and technical support to the Executive Director in coordinating daily operational, tactical, and strategic activities across all elements of the FM service delivery.
KEY ACCOUNTABILITIES & ACTIVITIES
Essential:
- Work with the various internal Facilities Management departments to coordinate activities of an operational level as directed by the Executive Director i.e.
- Operational reporting coordination and consolidation
- Coordination of resources availability and implementation
- Set FM Management specialist support assignments.
- Collaborate with different departments within Facilities Management to organize day-to-day tasks under the guidance of the Executive Director, suchas:
- Gathering and summarizing operational reports
- Ensuring resources are available and utilized effectively.
- Assigning specialized support tasks to FM Management team members
- Work with the various internal Facilities Management departments to coordinate activities of a tactical nature as directed by the Executive Director i.e.
- Resource planning Job Specifications, Job Descriptions and Recruitment Tracking
- Concept of operations development and activation.
- SOW Coordination & SLAcatalogue development
- Collaborate with different departments within Facilities Management to coordinate tactical activities underthe guidance of the Executive Director, such as:
- Planning resources, including job specifications, descriptions, and tracking recruitment
- Developing and implementing concepts of operations
- Coordinating Scopeof work (SOW)and developing servicelevel agreement (SLA)catalogues.
- Work with the various internal Facilities Management departments to coordinate activities of a strategic nature as directed by the Executive Director i.e.
- Organization structure review, presentation, and implementation
- FM Department development activities coordination
- FM Company creation coordination
- Work with different departments within Facilities Management to coordinate strategic activities underthe guidance of the Executive Director, such as:
- Reviewing, presenting, and implementing changes to the organizational structure
- Coordinating development activities for the FM Department
- Coordinating the creation of a newFM Company.
- Any other operational support activities as directed and in supportof the Executive Director
Requirements
- Proven record of management support and cross functional services coordination
- Excellent English written and spoken.
- Excellent communications skills
- Proven knowledge multiservice coordination
- Person should be experienced in implementing logical workflow &management processes.
- Must be an expert in computer applications especially MS Office(Excel, Word, Project, PowerPoint).
BACKGROUND, SKILLS & QUALIFICATIONS
Knowledge, Skills, and Experience
- Minimum 4 years of experience in service coordination for any of the followingdisciplines - Facilities
- Management, Operations & Maintenance Management, Property Management, soft services or project management.
Qualifications
- Ideally a 1st Degree in business administration, an engineering, management discipline or FM/O&M related support services
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