Description
Provides functional expertise, guidance and instructions to customers on Suc c essFactors products . Leads and ensures the success ful implementation of Suc c essFactors products.
Essential Functions
- Develop a strong understanding of and analyzes clients business requirements and objectives; develops system configurations to satisfy client needs.
- Create and present high quality demonstrations and presentations to clients on SucessFactors products.
- Assist with developing training materials and trains clients how to utilize the system .
- Troubleshoot and find resolution of assigned system defects.
- Provide quality contro l of consultant configurations , in order to meet client deliverables.
- Partner with project managers to ensure project work is kept within budget.
Essential Functions (Continued)
- Adhere to software implementation standards and best practices.
- Pa rticipate in weekly internal team meetings .
- Increase knowledge of modules and best practices.
- Accurately track and report time and expenses.
- Coach junior consultants on project implementation.
- P erform other duties as assigned.
Required Qualifications
- Bachelor's Degree in Information Systems or Business.
- Professional SuccessFactors module certif ications in two or more modules.
- 5 years of SuccessFactors consultant experience .
- 3-5 years of Human Resource business experience or familiarity with key Human Resource s concepts .
Desired Qualifications
Knowledge, Skills, and Abilities (KSAs)
- Skilled in technology coupled with business acumen to compliment system consulting.
- Advanced proficiency i n Microsoft Office Suite products.
- Anal ytical and solutions oriented; a b ility to solve complex problems by providing detailed insight and construct ive criticism into problems/ complex situations.
- Ability to build personal relationships with clients and peers while i nspiring and motivating others.
- Ability to work in teams and independently .
Knowledge, Skills, And Abilities (Continued)
- Strong organizational, planning and management skills .
- Strong presentation and meeting facilitation skills; d isplays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
- Excellent w ritten and oral communication skills; attentively listens and s hares knowledge/ expertise.
- Assembles and develops talent by c reating a challenging and rewarding work environment.
Work Environment and Special Consideration
- Work s in a professional and/or remote office environment.
- Will be required to travel to client locations.
- Routinely uses standard office equipment such as computers, phones and copiers.
Competencies
Excellence
Respect
Collaboration
Integrity
Courage
