Senior Business Analyst

to proceed this application Click the link below

• https://forms.office.com/r/CgBRjJu2eP

• This is where you and your skills come in. We're currently looking for a Senior Business Analyst

• The Senior Business Analyst will be responsible for working across multiple departments to support the downmarket Account management and retention programs. The Analyst will assist in activities such as reporting and analytics, data management, data presentation, stakeholder management and business analysis.

Reporting & Analytics. Developing new reports and dashboards, running data updates, root cause investigation, and ad hoc reports as necessary to support business needs. Develop new reports and dashboards using a combination of tools such as SQL, Excel, and Tableau

• Data Collection and Management. Update and maintain existing management reports and dashboards to provide business updates and pull ad hoc reports.

Data Presentation. Present the gathered data, work with the Customer Success team to improve existing reports and dashboards, and provide data-driven analytics on key operational concerns.

Stakeholder Management. Work collaboratively with cross-functional teams build relationships, prioritize tasks, facilitate meetings and project work across multiple locations including global offices.Business Analysis. Conduct in-depth analysis to provide visibility to current performance and operational trends. Identify abnormalities within regular reporting or data asks (example: Dashboard is blank, data update failed)

• Gather feedback and independently identify ways to improve reporting and data collection

• To succeed in this role you must have experience in:

At least two years experience in a technical, operational, or analytical role

• With experience in data gathering, data management, data presentation, stakeholder management and business analysis

With strong analytical, organization, problem-solving, and follow-through skills

• With the desire to adapt on business changes and having a desire to learn new things

• Desired Qualifications:

Analytical Skills - Solid proficiency in MS Office suite especially MsExcel, mail merge, very keen on details and organize

• Critical thinking Skills -Customer Service - high degree of judgment and discretion in managing stakeholder concerns, with strong problem solving skills and able to prioritize tasks and concerns

Stakeholder Management skills - ability to analyze, manage and handle stakeholder expectations

• Multi-tasking - Ability to effectively prioritize multiple tasks, projects and deadlines simultaneously

Communication Skills - excellent verbal and written communication skills

• Technologically inclined - Interest in learning technologies such as SQL, Tableau, and Salesforce, preference for experience with these or similar

Ability to work in a self-directed manner

• Willing to work on night shift

Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

• What we offer:

Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

• to proceed this application Click the link below

• https://forms.office.com/r/CgBRjJu2eP

Job Types: Full-time, Permanent

Pay: Php60,

• 00 - Php80,000.00 per month
  
  Benefits:
• Company Christmas gift

Health insurance

• Paid training

Work from home
Schedule:

• 8 hour shift

Rotational shift
Supplemental Pay:

• 13th month salary

Performance bonus

Application Question(s):

• to proceed this application Click the link below

https://forms.office.com/r/CgBRjJu2eP