Designation: Business Analyst Lead
Vertical: Global Delivery
The position will be a part of Company's S.P.A, offering Digital Solutions in BFSI sector focusing on primarily Analytics & Scoring services, Credit Management solutions, Decision solutions, Collections, Digital Underwriting and Business Information Reports. Role will be based in the Philippines for clients based out of APAC & Middle East with opportunities to work in European markets.
Eligibility: Bachelor's degree. MBA/PGDM with an exposure to banking/Fintech/BFSI domain is preferred. 4-6 years of relevant experience, overall can be up to 8 years
Key Responsibilities:
The Business Analyst Lead will be involved in internal and external projects with the responsibility to define and document the business processes, decision strategies and configure them in the Company's solutions
Responsible for project execution, lead specific parts in the project
Responsible for the coordination and skills development plan for a small Team of Business Analysts with diversified seniority
In-depth understanding and learning about the products and solutions that company offers
Understanding the client pain points and provide recommendations on how CRIF solutions can address them, also leveraging global best practice and CRIF expertise on the credit processes arena (digital/physical)
Drive the client during the collection and discussion on the business requirements, both for decision strategies and business processes, documenting them within company's standard procedures and templates
Follow the implementation of the business requirements defined, configuring the Company software platforms or providing the needed documentation to the software developers and assisting them during the project
Responsible for managing day-to-day project expectation and client work stream
Responsible for participating in complete project life cycle execution
Lookout for ways to improve product, services, best practices and deliver better value to the customer
Preparation and delivery of change requirements and training to change audiences
Assist in presales activities, new product design, performing product/service demonstration.
Required Skills:
Functional:
Deep knowledge of credit processes (most common credit products, steps end to end, roles involved in the process, decision making criteria, data sources) across the client lifecycle: i) Loans origination, ii) Customer management (non-delinquent customers), iii) Early Collection (before charge-off), iv) Late Collection (after charge-off)
Excellent documentation, communication, and presentations skills, with strong attention to details
Proven business analysis skills and strong understanding of system architecture with experience in BFSI domain solution
Sound understanding of Fintech Operations and emerging trends
Product, solutions and technology inclination and experience towards technology
Highlight/identify gaps in existing functionality and review requirements with stakeholders
Knowledge of business process management principles and main techniques/approaches
Technical:
Knowledge of XML and IT technology will be critical to perform the analysis.
High level of computer literacy with specific knowledge of Spreadsheets and MS-Office- PowerPoint in particular
Strong skills for creating Use cases, User stories, Flowcharts and documentation
Experience in project management tools JIRA, Confluence, Agile etc.
Other essential skills:
Problem solving is at the core of our solution. This is a must have.
Pro-activeness and self-driven approach is appreciated
Ability to build collaborative and inclusive relationships within and outside of the firm
Fluent knowledge of English language. Knowledge of other Asian languages could be a plus
Take accountability for work; produce high quality output without needing constant supervision
Communicate clearly and effectively both orally and in writing with persons having diverse backgrounds of knowledge and experience; teach complex concepts and explain technical material to non-technical personnel;
Work location: Philippines
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