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QUESS PHILIPPINES CORPORATION

Schedulers

Early Applicant
  • 20 days ago
  • Be among the first 50 applicants

Job Description

  • 3+ years of WFM Experience with RTA and Scheduling.
  • Resource Planning experience is preferred.
  • A working knowledge of WFM tools for scheduling, such as IEX and Verint is a must. Other WFM tool knowledge is an added advantage.
  • Advanced Excel knowledge is compulsory; Advanced tools like Python, R etc. will be an asset.
  • Complete understanding of overall operational activities including phone, email, chat, community, and social media support.
  • Clear communication skills to manage client and stakeholder conversations.
  • Team player as well as a skilled individual contributor.
  • Excellent knowledge of Excel. Knowledge of VBA and Macros would be an added advantage.
  • Proficient in MS Office tools such as Word, PowerPoint, and Outlook.

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 04/11/2024

Job ID: 99127311

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Last Updated: 04-11-2024 05:56:28 PM