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Investigate and resolve system issues: Work with business users to gather requirements, create change plans, and define test plans for system fixes and enhancements.
System configuration: Implement approved changes, write functional specifications, coordinate with developers, and perform testing.
User acceptance testing: Ensure business users test and approve changes before implementing them in production without disrupting existing functionality.
Validate changes: Confirm that system changes meet business requirements and that new processes work effectively.
Documentation: Maintain documentation for system changes, including configuration, process design, business procedures, and training materials.
Monitoring: Perform activities like IDoc and batch job monitoring to ensure systems and interfaces function properly.
Collaboration and validation: Work with the technical team to validate system upgrades, updates, and refreshes on schedule.
Knowledge transfer: Ensure readiness to support new solutions and functionalities through scheduled knowledge transfer activities.
Task completion: Complete assignments accurately and on time, following approved procedures. Provide accurate plans and schedule work accordingly, provide status updates, identify potential issues, and ensure task completion.
Skillset Requirement:
Indirect Tax
Secondary Business Process
Compliance Reporting, Procurement, Billing, Stock Transfers
Technology
Vertex, SAP S4 HANA, FIORI, ServiceNow
Date Posted: 28/10/2024
Job ID: 97286001
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.