SAP CRM Consultant

Introduction
In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

As a Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.

Your primary responsibilities include:

. Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability.

. Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies such as S4Hana.

. Partner with a cross-functional global team to ensure customer success in an agile environment.

Required Technical and Professional Expertise
Assists clients in the selection, design and implementation of CRM modules of SAP. This role uses consulting skills, business knowledge and SAP CRM expertise to effectively integrate SAP CRM into the client's business environment.
Skills include software selection, requirements definition, configuration, testing, SAP CRM functional knowledge / SAP CRM Marketing, SAP CRM Service, SAP CRM e-Commerce, SAP CRM Interaction Center Operations and Management, SAP CRM Channel Management.

• Should have experience in development/ enhancement, using SAP C4C SDK Should be able to fix technical issues, develop and/or re-engineer highly complex application components, and support integration with 3rd party
• Good to have SAP CRM as a secondary skill

Preferred Technical and Professional Expertise

• S/4 HANA certification is a plus