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Fujitsu

Salesforce Support Specialist - K1

Early Applicant
  • 12 days ago
  • Be among the first 50 applicants

Job Description

Job Description

Knowledge Level 1

Knowledge Level 1 candidates should possess the following skills & experience

  • Salesforce experience as a user or super user, minimum 1 year (or other CRM tool)
  • Intermediate Excel skills
  • Understanding and experience within a sales or sales operations team
  • Strong communication skills (verbal & written)
  • Investigative & empathic attitude to solving customer/user issues
  • Customer satisfaction-oriented
  • Experience working in a call center or help desk environment

Knowledge Level 1

  • First line support for all incoming Salesforce help desk requests
  • Interaction with customers/users to resolve basic issues/requests
  • Data quality metric monitoring and policing based on regional/global standard
  • Update reports using standard report filters

About The Team

WeServ Systems International, Inc

WeServ Systems International, Inc. is Fujitsu's Global Delivery Center in the Philippines. As a Fujitsu company, WeServ works as a trusted partner to Fujitsu customers, providing reliable application and technology services to support the business needs.

Your future in Fujitsu

In Fujitsu, we select the best Philippine IT talents and develop them as experts in world-class IT Infrastructure, Application Development, Systems and Web Administration, Service Desks Support and Client Coordination.

More Info

Industry:Other

Function:Salesforce

Job Type:Permanent Job

Skills Required

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Date Posted: 15/11/2024

Job ID: 100454545

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Last Updated: 25-11-2024 06:44:08 PM
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