Salesforce Delivery Manager

Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.

Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the Philippines for more than 27 years. In the present, we have 1500+ employees, operating 24x7, and has support services in 4 languages (Filipino, English, French, and Japanese). Our affiliation with ICT giant Fujitsu Limited Japan makes WeServ globally competent and an expert in the areas of business process, application, infrastructure, and service desk.

The Delivery Manager candidates should possess the following skills & experience:

• Salesforce experience as a super user or administrator, minimum 3 years (or other CRM tool)
• Effective people management skills
• Understanding and experience within a sales or sales operations team
• Strong communication skills (verbal & written) in English; other languages a plus
• Investigative & empathic attitude to solving customer/user issues
• Customer satisfaction-oriented
• Experience working in a call centre or help desk environment as a manager or team lead

These Promises are designed to capture the essence of what makes Fujitsu a great place to work.

• Work your way: We provide you with the flexibility and autonomy to work in a way that suits your needs and preferences.
• Achieve together: We foster a collaborative and supportive culture where we can learn from each other and achieve great things together.
• Trusted to transform: We empower you to make a difference and take ownership of your work.
• Do the right thing: We are committed to ethical and sustainable practices and encourage you to do the same.
• Global reach, local impact: Our global network of expertise and technology empowers you to make a meaningful difference in your local community and beyond