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TELUS Digital

Salesforce Administrator (with CPQ)

Early Applicant
  • 13 days ago
  • Be among the first 50 applicants

Job Description

Salesforce ecosystem, supporting end-users, and contributing to the continuous improvement of our CRM processes.

Key Responsibilities

Perform basic Salesforce administration tasks, including user account management, role assignments, and permission settings

Assist in maintaining data quality and performing data migrations

Respond to service tickets and provide first-level support to end-users

Help create and maintain reports and dashboards

Contribute to the setup and maintenance of email templates and automation processes

Assist in documenting Salesforce processes and configurations

Stay up-to-date with new Salesforce features and updates

Support the implementation of new Salesforce applications and integrations

Collaborate with the team on various Salesforce projects and initiatives

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience)

0-2 years of experience with Salesforce platform

Salesforce Administrator Certification (or willingness to obtain within 6 months of hiring)

Strong analytical and problem-solving skills

Excellent communication skills, both written and verbal

Ability to work effectively in a team environment

Keen attention to detail and commitment to data accuracy

Technical Skills:

Basic understanding of Salesforce configuration and customization

Familiarity with Salesforce data model and architecture

Basic knowledge of Salesforce security and sharing model

Understanding of Salesforce reports and dashboards

Familiarity with Salesforce AppExchange

Preferred Skills:

Experience with Salesforce Sales Cloud and Service Cloud

Basic understanding of Apex and Visualforce

Familiarity with data management tools and techniques

Knowledge of application integration techniques and general business applications

Experience in a customer-facing role

What We Offer:

Competitive salary commensurate with experience

Comprehensive benefits package

Professional development opportunities and support for Salesforce certifications

Mentorship from experienced Salesforce professionals

Collaborative and innovative work environment

Opportunity for career growth within the Salesforce ecosystem

1-3 years of experience

University student, under-graduate in Systems Engineering, Computer Science or related careers B1+ oral and written English

More Info

Industry:Other

Function:Salesforce

Job Type:Permanent Job

Skills Required

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Date Posted: 15/11/2024

Job ID: 100456653

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