Salesforce Administrator
We are seeking a motivated and detail-oriented Junior Salesforce Administrator to join our team. This role is perfect for someone who is passionate about Salesforce technology and eager to grow their skills in a supportive environment. The Junior Salesforce Administrator will assist in managing and optimizing our Salesforce ecosystem, supporting end-users, and contributing to the continuous improvement of our CRM processes.
Key Responsibilities
- Perform basic Salesforce administration tasks, including user account management, role assignments, and permission settings
- Assist in maintaining data quality and performing data migrations
- Respond to service tickets and provide first-level support to end-users
- Help create and maintain reports and dashboards
- Contribute to the setup and maintenance of email templates and automation processes
- Assist in documenting Salesforce processes and configurations
- Stay up-to-date with new Salesforce features and updates
- Support the implementation of new Salesforce applications and integrations
- Collaborate with the team on various Salesforce projects and initiatives
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience)
- 2 years of experience with Salesforce platform
- Salesforce Administrator Certification (or willingness to obtain within 6 months of hiring)
- Strong analytical and problem-solving skills
- Excellent communication skills, both written and verbal to work effectively in a team environment
- Keen attention to detail and commitment to data accuracy
Technical Skills:
- Basic understanding of Salesforce configuration and customization
- Familiarity with Salesforce data model and architecture
- Basic knowledge of Salesforce security and sharing model
- Understanding of Salesforce reports and dashboards
- Familiarity with Salesforce AppExchange
Preferred Skills:
- Experience with Salesforce Sales Cloud and Service Cloud
- Basic understanding of Apex and Visualforce
- Familiarity with data management tools and techniques
- Knowledge of application integration techniques and general business applications
- Experience in a customer-facing role
What We Offer:
- Competitive salary commensurate with experience
- Comprehensive benefits package
- Professional development opportunities and support for Salesforce certifications
- Mentorship from experienced Salesforce professionals
- Collaborative and innovative work environment
- Opportunity for career growth within the Salesforce ecosystem
