Overview:
KVH Manila, located in Makati, is Hiring!
Opportunity for a highly capable Salesforce Administrator to help ensure we capitalize on all of the benefits offered by our system. As a Salesforce Administrator at KVH Industries, you will be a part of the team responsible for ensuring that your extensive knowledge of system administration and your ability to work in a fast-paced environment translates into optimized Sales and Service department operations. This is a remote/hybrid position with some limited work in office.
Responsibilities:
The responsibilities of Salesforce Administrators are broad and reach just about every aspect of KVH which include:
Serve as a System Administrator for the KVH Salesforce Production and Sandbox orgs to 300 users globally
Provide end user support with production issues or other concerns
Manage users, roles, profiles, security rules, etc.
Manage mass data updates and imports
Optimize layouts to improve end-user adoption / usability
Create declarative automations to optimize complex business processes
Develop process documentation and field maps
Support installed managed packages (e.g., Internet Creations products, Conga, etc.)
Assist in training of new users, and grow the Salesforce.com skill set across the organizationQualifications:
Salesforce Administrator Skills
Creative and analytical thinker with strong problem-solving skills
Strong verbal and written communication skills in English
Strong understanding of Salesforce.com best practices and functionality
A demonstrated ability to understand and articulate complex requirements
Experience in using Data Loader, Workbench, and other data maintenance tools
Excellent team player able to work with virtual and global cross-functional teams
Salesforce Administrator Qualifications
KVH Salesforce Administrators need to have a minimum of 2 years of experience as a Salesforce Administrator.
Required Qualifications
Salesforce Administrator Certified
Strong Experience on Sales Cloud and Service Cloud
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, workflows, Process Builders, custom views, and other content
Expert in Lightning and Classic Reports and Dashboards
Knowledgeable with change sets, sandboxes, Data loader and deployment practices
