Sales Training Head

Key Responsibilities:

• Develop and manage annual sales training calendar and budget.
• Ensure sales target achievement and identify growth opportunities.
• Manage sales training operations across regions.
• Review branch performance, guide and induct new sales hires.
• Report on regional operations and ensure CSR/Executive Parivarthan conversions.
• Maintain high-performance teams through recruitment, coaching, and monitoring.
• Monitor CSR/CR performance and drive ASE/ASM performance.
• Promote participation in contests and audit IFB points.
• Foster strong customer relationships, drive implementation of IFB Customer Service Charter.
• Oversee all sales training aspects, ensure seamless operations and results.
• Build high-performance regional sales training team, focusing on competency and career development.

Skills and Requirements:

• MBA from reputable institutes.
• 15 years total experience, with regional training experience handling 3 states or more.
• Exposure to Pan India Sales Operations Training.
• Stable profile with minimum 3 years at each job.
• Willingness to travel extensively and relocate as required.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in sales leadership training, shop floor sales training, analytical skills, and presentation skills.
• Expertise in sales operations, distribution, retail, planning, organizing, problem-solving, decision-making, and strategic thinking.
• Understanding of financial indices, reporting, profit generation, cost management, and ability to drive numbers.
• Excellent emotional quotient, interpersonal and team management skills, coaching & mentoring abilities, and sales accreditation.
• Familiarity with B2B sales, AV modules creation capabilities, and retail sector experience.