Sales Support (Freight Forwarding/Logistics)
22,000.00 - 25,000.00
Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry APPLY now!
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
- Answer phone calls and respond to emails from clients
- Create potential clients in Client Intelligence and build database based on information provided
- Draft quotes; follow-up feedback on proposals generated
- Confirming bookings via email
- Review and check all order requests before processing (Order Management)
- Services existing and new customers for their sent order/s or concerns
- Ensures all order requests are processed accurately
- Establish, develop, and maintain positive business and customer relationships
- Following-up on required documents with the clients
- Coordinate sales effort with team members and other departments
- Any other tasks that may be assigned by the client/Team Leader
Requirements
- At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or
- Shipping industry is a requirement
- Must have high level of attention to detail and accuracy
- Excellent English skills in both written and oral
- Ability to cope with repetitive or continuous support queries
- Solid computer skills with the ability to learn new systems quickly
- With positive attitude towards difficult situation
- Willing to work in Ortigas
- Amenable to shifting schedule
- Can start ASAP
