Sales Success Manager, Client Success Markets

Drive Sales Success with Global Impact: Crafting Connection in Digital Media

Our client, iHeartMedia, is a leader in the media and entertainment industry, known for creating meaningful connections between brands and audiences through cutting-edge marketing, analytics, and innovative strategies. As they build a new center of excellence for sales support and campaign management, they are setting the standard for operational excellence and client success. With a focus on providing high-quality, efficient administrative and process support to their sales force, our client is driving revenue growth and delivering impactful results. Joining their team means becoming part of a forward-thinking organization that values innovation, precision, and collaboration in a dynamic and fast-paced environment.

As a Sales Support Specialist / Sales Success Specialist, you'll collaborate with iHeartMedia's Client Success Department, providing vital sales support to enhance operations and drive revenue. Your contributions will include appointment prep, creating presentations, gathering data, and ensuring smooth transitions within the sales process. Be the essential support behind every successful client interaction.

• Understand and support the sales processes and procedures used by iHeartMedia Sales teams.
  
• Focus on key tasks for iHM Salesforce from over 150 markets across the US, including but not limited to: campaign reporting and recaps, appointment preparation, marketing materials, presentations, and more.
  
• Communicate effectively with sales leads to clarify incomplete instructions or address ambiguities, ensuring accuracy in requests and outputs.
  
• Respond to the sales team and support partners to resolve input queries or correct errors as needed.
  

Requirements

Qualifications Needed: Ready to Rock Client Success

• Minimum of 1 year of experience in sales support or operational support.
  
• Proven aptitude for sales or operational support roles.
  
• Strong organizational and time management skills.
  
• Ability to prioritize and multitask in a fast-paced environment.
  
• Exceptional attention to detail.
  
• Proficiency in learning and using new systems quickly.
  
• Positive attitude, flexibility, and creativity.
  
• Understanding of media sales or a strong willingness to learn about media sales.
  
• Advanced written and verbal communication skills.
  
• Comfortable managing a high volume of tasks.
  

Benefits

Benefits: Empower Your Career with Perks That Matter!

• Day 1 HMO coverage including 1 dependent
  
• Competitive salary package
  
• Work from home arrangement
  
• Prime Makati office location (close to MRT stations, restaurants, and banks)
  
• Free upskilling through Emapta Academy courses (Want to know more Visit)
  
• 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  
• Emapta Lifestyle perks
  
• Employee referral incentives across the organization
  
• Standard government and Emapta benefits
  
• 20 annual leaves, including 5 convertible to cash
  
• Fun engagement activities for employees
  
• Mentorship and global exposure opportunities
  
• Career growth and a diverse, supportive work environment
  

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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