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SM Investments

Sales Recruitment and Training Supervisor

SM Investments
Early Applicant
  • 27 days ago
  • Be among the first 50 applicants
Exp: 2-4 Years
Philippines

Banking/Accounting/Financial Services

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Job Description

General Duties

General Duties

Detailed Duties

1. Reviews and processes sellers complaints

2. Prepares and issues case documents such as:
a) Notice To Explain
b) Case Summary
c) Case Findings
d) Notice of Sanction

3. In-charge of the investigation
a) Coordinates with other departments for relevant information such as: Account Status, Commission Status, Booking Documents
b) Communicates with the affected Seller and/or Sales Team
c) Gathers documents from parties involved

4. Monitors progress of the complaints
5. Maintains and updates the database
6. Organizes case-related documents and maintains case folders

Professional Eligibility

Professional License Eligibility

Skills

1. Must be focused, detailed, motivated, resourceful, and a team player
2. Must be able to function effectively in a busy work environment
3. Must have a positive work attitude
4. Strong oral and written communication skills

Education

Must be a graduate of a 4-year course from a reputable college or university

Experience

With at least 2 years of work experience as a Supervisor in HR or Legal Offices

Responsibility

End-to-end handling of sellers complaints

More Info

Industry:Banking/Accounting/Financial Services

Function:HR/Legal

Job Type:Permanent Job

Skills Required

Oral Communication
Investigation
Written Communication
Database Management

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Date Posted: 29/10/2024

Job ID: 98605903

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About Company

SM Investments
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SM Investments Corporation (SMIC), also known as SM Group, is a Filipino conglomerate with interests in shopping mall development and management, retail, real estate development, banking, and tourism. Founded by Henry Sy, it has become one of the largest conglomerates in the Philippines,being the country's dominant player in retail with 208 stores nationwide. Of these, 47 are SM Department Stores&#x3B; 38 are SM Supermarkets&#x3B; 37 are SM Hypermarkets and 86 are SaveMore branches.

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Last Updated: 26-11-2024 06:35:34 AM
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