This job is with Accenture, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
Support to maintain and improve service performance metrics reports, as required
Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
Provide quality, cost effective service while looking at ways to contribute to process improvement
May provide ad-hoc analyses and summaries of information as requested
This position reports directly to the Operations Manager or Service Delivery Lead
This position will work closely with all Team Members and relevant Business Units
The direct reports to this position are: New Associates, Associates, Analysts and Senior Analysts
Qualifications
Job Qualifications
At least 5 years of work experience in sales/sales operations
At least 3 years supervisory experience
Open to undergrad with relevant work experience
SAP, ERP, Supply chain experience/background is preferred
