Who are we
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Sales Operations Analyst I
Job Summary
As the Channel Sales Operations Analyst, you will be reporting to the Manager Channel Sales Operations.
This role is a critical one within the Global Sales Operations team where you will be the point person for received partner deal registrations. You will work closely with the Channel Sales and Account Executives to evaluate Channel Registrations, ensuring they adhere to the guidelines for acceptance. You will work to develop relationship with the Channel Partners to support their deal registration requests. The position is also responsible for auditing deal registration for compliance and to ensure correct accounting in SFDC effecting both reporting and compensation. You will also have the opportunity for performing ad hoc analysis and monthly reporting on Channel Sales metrics.
Who are you
Would you like to work in an international and innovative organization Are you passionate about sales support and working in a Channel sales environment Would you like to be creative and detailed in reviewing Channel registrations The Channel Registration Analyst is responsible for Channel deal registration, working with experienced Sales and Sales Operations teams to drive improvements and accuracy across the deal registration process. You will directly support the Channel Sales team and interact with both field and channel sellers daily.
Responsibilities
Be the point of contact for the Global Channel registrations
Work closely with Regional and Global Sales Ops functional leaders to provide support for the Channel teams
Support and frequently interact with Partner Account Managers and senior sales management in their day to day sales roles
Audit and report Channel deal registrations on a periodic basis
Work with Channel leadership and the Sales planning team to facilitate proper coverage of market opportunity
Recommend changes and improvements to process to ensure sustainable and high quality deliverables to the Channel Sales team
Liaise directly between all parties (Channel and Field Sellers), establishing trusted partnerships internally and externally to grow the business
Facilitate deal registration disputes resolution by the regional and global Sales OPS teams and partners
Act as an escalation point for the Sales team for Channel registration issues
Proactively resolving any data issues related to Channel opportunities/accounts in SFDC
Tightly aligning with the Equinix Rules of Engagement, and Sales Compensation rules
Being an internal Partner Champion building relationships within EQIX partners, mastering the internal channel process, and sharing best practice
Ad hoc analytical reporting for the Channel with respect to Channels deal registrations, partner audits, etc.
Qualifications
Possess strong SFDC experience, preferably working in a Channel Role or similar
Have analytical skills the ability to analyze statistical data and make appropriate decisions and recommendations
Have strong presentation and facilitation skills with the ability to work cross functionally
Have excellent verbal and written communication, time management and organizational skills
Be highly adept at problem solving
Have demonstrated ability to work in a fast paced environment and deliver on commitments
Be team oriented, enthusiastic, and self-motivated
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
