Job Expectations:- Position Type: Supervisor / Managerial-level
Employment Type:
Full-time; Permanent (Direct Hire)Work Location:
Wack-Wack, Mandaluyong CityWork Setup: Onsite/Fieldwork
- Industry: Insurance Industry
HMO with 2 Free Dependents
Medical Allowance/Reimbursement Christmas Cash Gift
Leave Conversion
As a Sales Leader/Officer
(Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing the company's branch office efficient and effective operation. You will play a crucial role in managing the branch's day-to-day activities, ensuring customer satisfaction, and achieving business objectives. This role requires strong leadership, excellent communication skills, and a deep understanding of our organization's products, services, and goals.
_Branch Operations Management:
_- Supervise and manage all branch activities to ensure smooth operations.
Develop and implement operational policies and procedures.
- Monitor and evaluate branch performance against established targets and take corrective actions when necessary.
Ensure compliance with company policies, industry regulations, and legal requirements.
_Team Leadership:
_- Recruit, train, and develop a high-performing branch team.
Provide guidance, coaching, and support to staff members.
- Foster a positive work environment that encourages teamwork, collaboration, and employee growth.
Conduct regular performance evaluations and goal-setting for team members.
_Customer Relationship Management:
_- Build and maintain strong relationships with existing and potential intermediaries and customers.
Address customer inquiries, complaints, and concerns in a timely and effective manner.
- Identify opportunities to enhance customer satisfaction and loyalty.
Monitor customer feedback and implement improvements as needed.
_Sales and Business Development:
_- Develop and execute strategies to achieve branch sales targets and revenue goals in all sales channels (Bancassurance, Agency, Brokers, and Other Distribution Channels).
Recruit productive agents.
- Identify market trends, customer needs, and competitive intelligence to drive business growth.
Work closely with the sales team to identify new business opportunities and expand the customer base.- Develop and maintain partnerships with key clients and stakeholders.
_Financial Management:
_- Prepare and manage the branch budget, ensuring cost-effectiveness and profitability.
Monitor financial performance, analyze variances, and take corrective actions as necessary.
- Ensure accurate financial reporting and compliance with accounting standards.
_
Risk Management:_
- Identify and mitigate risks related to branch operations, compliance, and security.
Implement and enforce security protocols and safety measures.- Report incidents and maintain incident response procedures.
Bachelor's degree in Business Administration, Management, or a related field.- 5+ years of background or experience in insurance (life and non-life).
3+ years of experience in people management or leadership roles, preferably in branch management or a related field.
- Strong understanding of the industry, products, and services offered by the organization.
Knowledge of relevant regulations and compliance requirements.- Proficiency in financial analysis and budget management.
Customer-focused mindset with a commitment to delivering exceptional service.
- Strong problem-solving and decision-making abilities.
Computer literacy and familiarity with relevant software applications.- Excellent leadership, communication, and interpersonal skills.
Our client is dedicated to emerging as the foremost customer-centric provider of general insurance across South East Asia.
Job Types: Full-time, Permanent
Pay: Php35,
- 00 - Php40,000.00 per month
Benefits: - Additional leave
Company Christmas gift Opportunities for promotion
Schedule:
Day shiftSupplemental Pay:
Ability to commute/relocate:- Mandaluyong City: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:- Sales: 5 years (Required)
Leadership/Supervisory-level: 3 years (Required)
- Insurance: 3 years (Preferred)
Non-life Insurance: 2 years (Preferred)
Bancassurance: 2 years (Preferred)