Sales and Operations Manager (Full-Time, Field Work & Remote set-up)
Timezone: Hong Kong Time
Job Summary
As a Sales and Operations Manager at our company, you play a pivotal role in establishing and optimizing our business processes, managing the local team, and driving our mission to redefine electric mobility across Asia. The ideal candidate will have a passion for sustainability, a keen understanding of the automotive or motorcycle sector (a plus), and a commitment to excellence in line with our Core Values.
Responsibilities
Operations Management
- Oversee daily operations, ensuring a high standard of professionalism and efficiency.
- Continuously assess and optimize operational processes for greater efficiency and effectiveness.
- Coordinate with various departments to ensure a seamless flow of operations.
Team Leadership and Collaboration
- Lead, mentor, collaborate, and develop a high-performing team.
- Conduct and oversee training programs to enhance employee skills and performance.
- Foster a culture of continuous learning and development within the operations team.
Sales Development and Management
- Design and implement effective sales strategies to meet and exceed revenue targets.
- Develop a deep understanding of the electric motorcycle market to identify new opportunities and trends.
- Develop and execute strategic sales plans to expand our customer base and ensure its strong presence in the market.
- Collaborate with marketing teams to identify and target key segments.
- Build and maintain strong, long-lasting customer relationships.
Budget and Cost Management
- Develop and manage operational budgets in line with the organization's financial goals.
- Implement measures to control and monitor expenses, ensuring they stay within budgetary constraints.
- Regularly review and adjust expense allocations to optimize resource utilization.
- Conduct in-depth analyses of costs, pricing structures, and variable contributions to enhance financial decision-making.
- Compare the company's actual financial performance against established business plans, identifying areas of improvement or adjustment.
Supply Chain and Logistics Management
- Oversee supply chain operations, including procurement, inventory management, and logistics.
- Ensure timely delivery of products and manage relationships with suppliers and logistics partners.
Marketing Analysis
- Identify industry trends, competitor movement, and customer demands by conducting market research.
- Developing and implementing marketing strategies for products or services based on customer demand, competitor activity, and industry trends.
Customer Experience Management
- Develop strategies to enhance customer experience throughout the sales and after-sales process.
- Implement customer feedback mechanisms to improve services and products.
Risk Management and Compliance
- Implement effective risk management strategies and protocols to mitigate operational risks and ensure compliance with relevant laws, regulations, and industry standards.
- Monitor and address operational issues or discrepancies promptly, taking corrective actions as needed.
Performance Tracking and Reporting
- Regularly assess the effectiveness of the company's overall activities and provide timely reports to Management.
- Attend Daily Check-ins and Weekly Departmental Review and Planning.
Qualifications
- Minimum three (3) years in Sales and Operations Management, preferably in the automotive or motorcycle sector.
- Fluent in written and verbal English communication skills.
- Excellent leadership, communication, and interpersonal skills.
- Proficient in data analysis and market research.
- Strong knowledge of operations management principles and practices, including supply chain management, budgeting, sales, and customer service.
- Analytical mindset and ability to use data to drive operational decisions and continuous improvement.
- Must have experience developing and implementing policies and procedures.
- Well-experienced in dealing or navigating with government and corporate clients.
- Well-organized, presentable, proactive, and energetic to develop sales opportunities.
- Result-oriented, self-motivated with a strong desire to succeed, and willing to take up challenges.
- Ability to work in a fast-paced, startup environment with a hands-on approach.
Essential Requirements for Work:
- Reliable Laptop or Desktop Computer.
- Stable and high-speed internet connection.
- Power source and backup internet connection in case of electricity interruptions.
***How to Apply***
Take the next step by completing our application form:
https://forms.clickup.com/3737068/f/3j1fc-35945/HQ578HNFWTW3B7LXDL
***The information you provide in this form will aid us in gaining a comprehensive understanding of your qualifications and background. We need to ensure that we make informed decisions during our selection process, and your input will greatly assist us in achieving this goal.
