Company Description
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Primary Responsibilities:
- DRIVE FINANCIAL PERFORMANCE
Achieve individual target for corporate accounts, both local and groups
Maximize guest room and function room revenues by proper yielding during peak and need periods
Be able to execute projects and action plans that will develop new accounts and lead and eventually turn into confirmed business for the hotel
Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
Handle internal events efficiently, to allow for revenue generation maximization while addressing internal needs.
- IMPLEMENT BUSINESS PLANS ON ACQUISITIONS, RETENTION AND DEVELOPMENT OF NEW ACCOUNTS
Actively participate in the review of all the client surveys and feedback results on a frequent basis, giving recommendations and action plans to further improve the department
Ensure that successes are built upon and develop action plans when necessary, to address any deficiencies
Conduct regular activities with bookers and decision makers to develop relationships and instill product retention
Qualifications
Knowledge & Experience
University/College Degree in a related discipline is required
At least 1 year experience of the same capacity in a Hospitality Sales environment
Strong working knowledge of Microsoft outlook, Microsoft Windows applications and/or relevant computer applications required
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Ability to focus attention on guests needs, remaining calm and courteous at all times
Competencies
Good interpersonal skills with ability to communicate with all levels of employees
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Good presentation and influencing skills
Multicultural awareness and able to work with people from diverse cultures
Flexible and able to embrace and respond to change effectively
Ability to work independently and has good initiative under dynamic environment
Self-motivated and energetic