Sales Executive - Divundu
Requisition number: 134758
Closing Date: 12 July 2024
Job Family
Sales And Services
Career Stream
Sales
Job Purpose
To assume the ultimate responsibility and accountability for the day-to-day effective management and leadership of the branch. To create a unique client experience by attending to clients sales and service needs, fulfill client banking requirements, selling Nedbank products, and identifying cross sell opportunities whilst mitigating risk and contributing to branch objectives.
Job Responsibilities
- Acquisition of new clients to the Bank within the Retail Banking division, as well as retention of existing clients.
- Deliver world class benchmarked customer service.
- Responsible for Branch budget.
- Meeting agreed upon sales and profit targets.
- Marketing of bank's products and services to existing as well as prospective clients
- Audit and Risk environment, benchmark and control.
- Maintaining and developing relationships with existing and new clients.
- Overall responsible for sound working environment and fulfillment of a staff management role, including performance management, recruitment career creation of development opportunities for branch staff.
Essential Abilities
- Fully conversant with local banking conditions.
- Extensive and sound experience in all aspects of sales and banking.
- Sound credit background linked with superior interpersonal and marketing skills.
- Results driven and sales driven personality.
- Customer Centric
- Ability to work under pressure, team oriented and a flexible approach.
- Oral and written communication
Education And Experience Requirements
- An applicable Diploma/Degree in banking and or applicable tertiary qualification will be a pre-requisite.
- Minimum of 5 (Five) years retail sales experience in a banking environment of which at least 2 (Two) years as a Sales Support.(Sales or customer service experience is a plus)
- Extensive experience in all aspect of retail banking, with particular emphasis on sales.
- Computer literate
- Namibian Citizen
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Relevant Operating System
Behavioural Competencies
- Coaching the Sales Team
- Motivating the Sales Team
- Aligning and Executing Sales Strategy
- Building Customer Relationships
- Driving Successful Customer Engagements
- Creating a Service Reputation
- Making Sales Operations Decisions
- Customer Focus
For any assistance or more info please contact the Nedbank Recruiting Team
Namibia
