Sales Development Representative

Excited to be part of something big Tapi is searching for a Sale Development Representative. This is a full-time remote role based in the Philippines.

Sounds great, but who is Tapi

Tapi is a SaaS platform that makes managing property maintenance simple for property managers. We've conquered New Zealand and are market leaders with huge market share. Now, we're swiftly expanding across Australia, and our customers love what we do! In fact, we've been named a 2024 finalist in the Australian PropTech awards!

Our mission To be the world's smartest property planner and largest property service provider. Simply put, we make property maintenance suck less for everyone involved.

Role Description

At Tapi, our Sales Development Representatives are inside sales people that focus on outreach and qualifying leads, with the goal of generating a sales pipeline for the Business Development Managers. SDRs will typically research potential prospects before reaching out to them. Their specific objective is to pass on leads that match designated criteria as sales-qualified leads to our Business Development Managers to close. The SDR will take the prospect to the point of booking a meeting, at which point the BDM will take them through the rest of the sales process.

Objectives of this Role

• Represent Tapi's products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
• Manage and maintain a pipeline of interested prospects and engage Tapi's BDM's for next steps
• Identify ways to refine the company's lead generation playbook

Daily and Monthly Responsibilities

• Utilise and maintain information our CRM, actively cold call, and email potential leads to generate new sales opportunities
• Identify prospect's needs and suggest appropriate products/services
• Build relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and BDMs
• Report to Head of Sales with weekly, monthly, and quarterly results

Qualifications:

• Fluency in English critical for role - you'll be calling Australian customers. Relatability is critical.
• A great personality and a drive to help people solve their problems
• Strong communication skills via phone and email
• Have experience cold calling UK, USA, or Australian customers
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organisation
• Prior experience as a sales development rep with a track record of achieving sales quotas would be an advantage but not essential

Why Join Tapi:

• Be a key part of a fast-growing SaaS company making waves in property management.
• Work remotely from the Philippines with a flexible schedule that prioritises work-life balance.
• Enjoy a collaborative, inclusive culture that values diversity and encourages innovation.
• Access to ongoing learning and professional development to grow your career.
• Join a team where your work makes a direct impact on our success!

The Recruitment Process:

1. Please complete the online test. It will take approximately 1 hour. Copy this link into your browser - https://forms.gle/nKHhHbb5equoHox48

2. If you are successful, you'll be invited to a video interview.

3. If you pass the interview, you'll be offered a job!

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