Sales Associate/Cashier SM Santa Rosa

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.

• Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries

Follow and achieve department's sales goals on a monthly, quarterly and yearly basis

• Go the extra mile to drive sales

Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

Cross sell products

• Handle returns of merchandise

Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

• Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role

Basic understanding of sales principles and customer service practices

• Proficiency in English

Basic Math skills

• Working knowledge of customer and market dynamics and requirements

Track record of over-achieving sales quota

• Hands-on experience with POS transactions

Familiarity with inventory procedures

• Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

• High school degree

Job Type: Full-time

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Commission pay

• Overtime pay

Language:

* English (Preferred)