Work Hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific timezone
Work Experience: 1-2 years of experience in a sales support, administrative, or customer service role.
Salary: $1000
Video Introduction Required: Please note that audio-only submissions will not be accepted.
Job Overview:
We are looking for a motivated and detail-oriented Sales Assistant with outstanding written and verbal communication skills to support our sales team. The ideal candidate will excel in crafting professional, well-structured emails, providing exceptional customer service, and ensuring efficient communication across all channels. This role is crucial in maintaining positive client relationships and delivering a seamless customer experience.
Key Responsibilities:
- Draft, review, and send well-crafted, professional emails on behalf of the sales team. Ensure all communications are accurate, polite, and in line with company standards
- Respond to customer inquiries and concerns promptly, providing accurate information and resolving issues effectively to ensure a high level of client satisfaction
- Assist with managing client accounts, tracking sales orders, and updating records. Work closely with the sales team to streamline processes and improve response times
- Arrange and confirm appointments, sales calls, and follow-ups with clients. Maintain a structured schedule to ensure timely communication and efficient sales operations
- Handle various administrative tasks, including data entry and managing sales-related documentation, to support the sales team's productivity
Requirements
- 1-2 years of experience in a sales support, administrative, or customer service role
- Exceptional written English and email communication skills
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks efficiently and work independently
- Proficiency in email and CRM tools
