Sales and Operations Manager

Sales Operations Manager Job Summary

We are seeking a dedicated, motivated individual to join our team as a Sales Operations Manager. As part of our operations strategy team, you develop and implement new sales processes in support of our sales department professionals, equipping them with the tools to create, develop, and transform client relationships. You work across several teams to manage sales operators, providing them with the resources and tools necessary to support our overall business objectives and ensure our reputation as the best and most accessible partner in the industry. This is a senior-level position, and our ideal candidate has considerable professional experience in sales and operations roles, particularly with an emphasis on leading teams and fostering collective success.

Sales Operations Manager Duties and Responsibilities

• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement

Implement new processes, educating sales operators and teams on how best to utilize new tools and methods

• Directly assist teams developing high-value clients

Devise high-level sales strategies in response to emerging trends and opportunities

• Analyze market and sales data, delivering reports on your findings to other key decision-makers

Track long term sales data

• Implement new technologies as needed to support marketing and sales teams

Serve as a liaison between teams and upper management

• Follow ethical practices with consumer and customer data

Assist marketing teams in determining customer outreach methods

• Monitor and assist with customer retention

Train staff on new technology and software

• Sales Operations Manager Requirements and Qualifications

Bachelor's degree in business, finance, or a relevant field

• 10 years of experience in sales and operations, including 5 years in a supervisory or leadership role

Thorough understanding of customer and vendor management platforms

• Strong communication and organizational skills

Strong analytical skills

• Ability to perform advanced computing functions

Familiarity with databases and sales software

• Familiarity with Microsoft Office including Access and Excel

Three + years in a Managerial position with increasing responsibility

• Ability to problem solve

Ability to work well in groups

• Ability to multitask

Job Type: Full-time

Pay: Up to Php30,

• 00 per month
  
  Schedule:
• 8 hour shift

Overtime
Supplemental Pay:

• 13th month salary

* Overtime pay