If you're passionate about customer success and ready to dive into a fast-paced environment where every day brings new opportunities for growth, then this is the perfect role for you. Apply now to be a part of our exciting journey!
Company Overview:
We are a leading provider of premium frozen goods, specializing in ready-to-bake croissants and pastries. Our products are designed to help cafe, restaurant owners, and hoteliers streamline their operations by offering high-quality, convenient options that save time and effort in the kitchen. With our focus on providing delicious, easy-to-prepare solutions, we empower our clients to focus on what matters most growing their businesses and delighting their customers.
Job Description:
As a Sales Administrative Assistant you will play a pivotal role in ensuring a seamless and delightful experience for our valued clients. You will be the primary point of contact for inbound inquiries, managing the end-to-end customer journey from onboarding to post-sales support. Your responsibilities will include:
- Responding to incoming inquiries via phone, email, and live chat promptly and professionally.
- Assisting customers with product selection, order processing, and quotation creation.
- Coordinating delivery schedules and ensuring timely fulfillment of orders.
- Providing after-sales support, addressing any issues or concerns promptly and effectively.
- Proactively identifying opportunities to enhance customer satisfaction and loyalty.
- Collaborating closely with sales and operations teams to optimize processes and exceed customer expectations.
Requirements:
- Previous experience in a customer service or sales support role, preferably in the food industry.
- Excellent communication skills, both verbal and written, with a friendly and customer-centric demeanor.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
- A passion for delivering exceptional customer experiences and building lasting relationships.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Knowledge of the hospitality industry and/or experience working with cafe, restaurant, or hotel clients is a plus.
Benefits:
- Opportunities for professional development and growth within a dynamic and rapidly growing company.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- Discounts to our premium bakery goods.
Join our team and be part of revolutionizing the way food service establishments operate. If you're passionate about customer satisfaction and thrive in a fast-paced, customer-centric environment, we want to hear from you! Apply now with your resume and a cover letter outlining why you're the perfect fit for this role.
Job Types: Full-time, Permanent
Pay: Php15,
- 00 - Php17,000.00 per month
Benefits: - Employee discount
* Opportunities for promotion
Schedule:
Supplemental Pay:
Ability to commute/relocate:
- Meycauayan, Bulacan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Administrative Assistant: 1 year (Preferred)
Language:
Expected Start Date: 08/05/2024
