Lamudi Group is an online real estate marketplace with active operations penetrating the majority of the market in Philippines and Indonesia. We were founded in 2014 and recently acquired by an established investor in the real estate industry, Digital Classifieds Group (DCG). DCG aims to be the leading operator of online property marketplaces in South East Asia. Our platforms currently serve 600 million people across 5 countries, with 16 million website visitors, 13 million social media followers and 900 staff.
As the Account Manager, your goal is to maximize the long term value of clients by building relationships with broker clients and ensuring that they are perfectly satisfied with the service and value we provide in order to retain partnerships with them.
You must be great at:
- Ensuring high client retention and revenue retention by timely payment collection for active clients and recovering pending payments.
- Strong ownership of the account and having close coordination with the Client Success team and understanding the historical performance of the account during the subscription.
- Administration of all activities + results in Salesforce.
What it takes:
- 2+ years relevant Retention, Sales, Account Management and Aftersales experience
- Excellent communication in both written and verbal
- Great with building and maintaining client relationships
- Has great analytical & negotiation skills
- Ability to works well in a high energy team
- Well organized & structured working style
- Great Team Player and Goal Oriented individual
- Fluency in spoken & written English
Why Join Us
At Lamudi, we believe in creating a dynamic and supportive work environment where innovation thrives. As part of our team, you'll have the opportunity to:
- Grow Your Career: We are committed to personal and professional development. You'll have access to mentorship, training programs, and the ability to take on exciting new challenges that align with your career goals.
- Work with a Talented Team: You'll collaborate with passionate, talented colleagues in a culture of openness and creativity, where teamwork is celebrated, and ideas are encouraged.
- Make an Impact: Your contributions will matter here. We empower our employees to drive innovation and influence the future of the company while making a positive impact on our clients and industry.
- Data Availability: One of the key advantages of leveraging a variety of tools is the wealth of data at our fingertips. With easy access to analytics, we make smarter, data-driven decisions that lead to more precise and successful outcomes.
