Room Attendant

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title: Room Attendant

Department: Housekeeping

Reporting to: Housekeeping Supervisor - Rooms

About Us

Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

As a Room Attendant, your role is to serve the needs of the business, our guests, and our colleagues by ensuring that all guest rooms are well maintained and cleaned, providing professional customer service to the Hotel's guests ensuring all requests are handled promptly and efficiently, and providing guests and employees with a safe and orderly environment.

The Room Attendant is responsible for ensuring that the appearance and environment of all guest rooms meets the highest standards as set by Red Sea Global Hospitality. He or she provides exceptionally clean, neat, and well-maintained guest rooms and corridors.

At Red Sea Global Hospitality, we take great pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, and we collaborate closely to deliver unparalleled service excellence.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Room Attendant, you will need to:

• Guarantee the cleanliness of all guest Rooms at all times, in line with the hotel's Standard Operating Procedures.
• Ensure a safe work environment by adhering to all safety protocols, using and storing chemicals properly, and using necessary safety materials when carrying out their tasks.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Ensure that lost and found items are properly stored and maintain accurate logs.
• Monitor the condition and keep records of linen, toweling, uniforms and other items if applicable, to maintain adequate supply levels.
• Inaugurate measures to reduce all wastage of materials and amenities that are used in the department.
• Promoting security awareness throughout the hotel and reporting incidents to the relevant manager when necessary.
• Ensure VIP requirements are met.
• Ensure all special requests are met, with reference to families visiting our resorts with children.
• Ensures all special requests are met, with reference to families visiting our resorts with children.
• Clean and maintain all working equipment used.
• Report any damage or loss in a guest room immediately after being found.
• Remove room service trays and place them in the service area.
• Log room status reports.
• Report any suspicious person, sleep outs, Do Not Disturbs to housekeeping management.
• Perform any additional duties as required for operational smoothness.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.