Qualification Requirements- Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner
Self-starter capable of working independently and ensuring to meet deadlines- Ability to balance multiple tasks with changing priorities
Excellent structured problem-solving skills
- Proficiency in Microsoft Office applications
Knowledgeable of IT-related products- Minimum 1-2 years experience in RMA and/or customer service
- Brief Description of Works
This position is mainly responsible for handling the day-to-day RMA receiving activities and discovering the specific issues with the product. RMA may have the discretion to make decisions as to whether returns should be accepted or not.
- Maintain daily productivity/workflow reports.
Inspect, analyze troubleshoot and repair customers return items.- Coordinate with supplier to request and process RMA.
Follow-ups Pending and resolving issues related to RMA.
- Update branches of the status for the customer's item.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php17,
- 00 - Php18,000.00 per month
Benefits: - Company Christmas gift
Company events Opportunities for promotion
Promotion to permanent employee
Schedule: Day shift
Supplemental Pay:
Overtime pay
Ability to commute/relocate:
Quezon City: Reliably commute or planning to relocate before starting work (Required)
