B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location.
Overview
The role of Risk Management Specialist is to detect fraud, minimize the risk, assure controls are operating effectively, and provide research and analytical support. To be successful in this role, good analytical skills, strong attention to detail and organization skills are a must.
Areas of Responsibility
- Perform early detection of fraudulent accounts using the tools provided and through review of suspicious transactions.
- Gather data from multiple sources to provide a comprehensive assessment.
- Analyze data to better understand potential risks, concerns and outcomes of decisions that can affect the company.
- Detects the possible risks in the account including money laundering, chargeback/e-check fraud, legal issues and gameplay irregularities.
- Detects bonus abuse and 3rd Party usage of payment methods.
- Mitigate company's losses caused by fraudulent activity.
- Assist Customer Support to investigate and answer customer queries.
- Assist Payments Specialist with missing and rejected payments.
- Maintain accurate, up-to-date case records and data.
- Review transaction reports for suspicious activity. Perform patterning as needed.
- Collaborate with other team members to effectively analyze and present data/ result of the investigation.
- Meets personal productivity target and attendance expectations.
What we are looking for...
- Minimum of 2+ years of experience in a Risk Management role.
- Bachelor's degree in any course or at least 2 years in college.
- Preferably with experience dealing with USA/European Gaming account.
- Can communicate in written and spoken English in a business environment.
- Ability to multi-task, prioritize, and manage time effectively without micro-management.
- Interpersonal, communication and presentation skills.
- Problem-solving and decision-making abilities.
- Analytical skills and keen to details.
- Ability to cope under pressure.
- A proactive approach to work, in terms of suggesting changes and improvements to processes and systems.
- Commercial awareness and the ability to understand broad business issues.
Benefits
- Competitive salary
- Flexibility and remote work
- Training and development
- International collaboration with our teams based around the world
- Fast growing business where the sky's the limit for your career
