Risk Analyst - Online Gambling

*** PLEASE DO NOT APPLY FOR THIS POSITION IF YOU DO NOT HAVE PREVIOUS WORK EXPERIENCE IN CONDUCTING KYC CHECKS WITHIN THE ONLINE GAMBLING INDUSTRY ***

About the Company:

Aidey is one of the fastest-growing BPO companies in the Philippines, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions.

Different brands use Aideys diverse services which include Customer Service, Technical Service, Customer Success, and Back Office functions. Companies from the SaaS, e-commerce, hospitality, and services industries use Aideys services to streamline their operations for peak efficiency and create flawless experiences for their customers.

About the Client:

The client is a leading online sweepstakes casino offering an exciting array of games, including slots, table games, and more, exclusively to players in the USA. Their platform is designed to offer a thrilling gaming experience in a secure and responsible environment. They are committed to delivering exceptional customer service and a seamless gaming experience to all their players.

About the Position:

We are seeking a diligent and detail-oriented Risk Analyst to join the team. The Risk Analyst Specialist will play a crucial role in ensuring compliance with regulatory requirements and maintaining the integrity of our customer verification processes. The ideal candidate will have a strong understanding of KYC principles and regulations, along with excellent communication and analytical skills.

Responsibilities:

Conduct thorough customer due diligence checks to verify the identity of new and existing customers.

Review and analyze customer documentation, including identification documents and proof of address, to ensure compliance with regulatory requirements.

Collaborate with internal teams to resolve KYC-related issues and escalate any compliance concerns.

Stay up-to-date with changes in regulatory requirements and industry best practices related to KYC and AML (Anti-Money Laundering) regulations.

Maintain accurate records of KYC checks and related documentation in accordance with company policies and procedures.

Requirements:

Excellent English communication skills: verbal, written, and reading is a MUST

Proven KYC experience, ideally in the online gambling industry is a MUST

Strong understanding of KYC principles, AML regulations, and industry best practices

Excellent attention to detail and analytical skills

Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

A commitment to upholding the highest standards of privacy and confidentiality

Work Schedule:

This is a full-time position in a work-from-home setup. You will be working 8 hours a day, 5 days a week.