Primary Details
Time Type: Full time
Worker Type: Employee
The Risk Analyst Business Controls is responsible for ensuring the GSSC adheres to the relevant policies and standards that govern Risk and Control Self-Assessment across QBE. Specifically, this role will provide assurance that GSSC Line 1 are meeting the requirements of the Risk and Control Self-Assessment as priorities of QBE's ERM.The role will provide ongoing education and training to the 1st Line on Risk and Control Identification and Assessment and will be a subject matter expert in relation to Risk and Control Self-Assessment Standards and systems (Insight).The role will facilitate risk and control identification and assessment specifically coordinating key control testing and control assessment by working with Line 1 of defense.The role will be responsible in informing GSSC of any changes to the requirements of applicable frameworks and minimum standards and report progress of implementation, issues, roadblocks, waivers and deviations.The role will be working with Line 1 in identifying the scope and timeline for RCSA and control testing for the year.The role will be working with control owners in reviewing applicability of control and accuracy and effectiveness of test plans, support controls owners in the conduct of key control testing.The role will prepare reports on results of control testing to aid the conduct of RCSA.The role will liaise across the GSSC and GHO Risk teams to successfully provide assurance over the ERM framework.
Primary Responsibilities
Deliver insightful dashboard reporting to priorities the teams ERM activity in relation to control testing.
Preparation of materials and meeting packs for risk workshops, meetings and presentations for assigned Divisional Team, QBE Group and/or GSSC.
Risk data collection - Collect risk information and metrics from the assigned Divisional Team, QBE Group and/or GSSC to support monitoring against risk appetite
Data quality Perform data quality monitoring and work with relevant stakeholders to correct quality issues. This includes completeness and accuracy of control documentation, control assessment plans and execution of control testing.
Ensure that all Risk standards are adhered to within the GSSC
Assist in ensuring that all employees with specific Risk Management responsibilities are adequately trained to fulfil their assigned responsibilities
Dashboard reporting identifies key insights and clear actions.
Adherence to Standards is at an auditable level.
Maintain knowledge of local insurance industry.
Maintain a strong network with risk professionals both across the QBE Group and externally.
Assist drive an appropriate risk management culture across QBE GSSC.
Form a full understanding of the risk profile of the GSSC.
Stakeholder feedback.
Continual improvement in risk mitigation.
Escalation of relevant trends or changes to the external environment
Understand regulatory and external stakeholder requirements (including but not limited to regulators, rating agencies and shareholders).
In conjunction with management, identification of pre-emptive or early-warning measures of potential major or systemic operational risk issues. Advise management to design appropriate and cost effective solutions.
Support the Second Line of Defense role by monitoring business unit risk management activities on a weekly, monthly and quarterly basis, e.g. risk issue, loss event and control test plan monitoring and follow-up with the business, assessing completeness of issue recording from potential sources etc.
Primary contact point of assigned Divisional Teams, QBE Group and GSSC for all risk systems. This includes performing divisional system administration activities, system maintenance, user support and systems change coordination
Meet deadlines for stakeholder requirements (Board reporting, RMS and other reporting needs).
Timely response to ad-hoc risk related queries and requests from Group Risk and the business
Prepare high quality risk management analytics / dashboards for business units incorporating various risk metrics
Initiate risk management meetings with assigned Divisional ERM Teams and GSSC Risk Managers to discuss process improvement recommendations and risk insights
Demonstrate accountability, monitor and communicate progress against plans and take ownership of the outputs of own work
Stakeholder feedback (individual or company).
Any operational risk management issues are identified early and mitigated adequately.
All reporting available in a timely fashion.
Leverage resources within the risk team and broader QBE Group to assist the rollout of the ERM to GSSC. Use the outputs of other departments, adopt for specific needs and review the fitness for purpose.
Share knowledge and risk insights across the business.
Collaborate with appropriate stakeholders and generate strong relationships to drive excellent outcomes
Promote consistent and ethical behaviour and maintain a culture of no surprises.
Promote and role model the QBE values.
Develop strong relationships with key stakeholders
Required Education
Bachelor's Degree or equivalent combination of education and work experience
Required Experience
4 years relevant experience
Preferred Competencies/Skills
Ability to think strategically and work with all levels of business, including executive management and diverse cultures
Strong analytical skills, ability to aggregate data, identify trends in data and suggest how it is relevant to decision-making
Strong documentation skills, dashboard and metric reporting capabilities including generation of ad-hoc reports.
Strong stakeholder management skills
Aptitude for understanding, administering and supporting systems
Methodical and organized with strong attention to detail
Excellent MS Office skills including Excel to macro level
Capable of representing team or function in a range of internal and forums.
Ability to influence GHO and Group Risk Senior Management and develop relationships with key stakeholders.
Excellent written and verbal communication.
Ability to manage and resolve conflict.
Able to identify opportunities to improve processes
Excellent attention to detail
Strong organisational skills
Strong problem solving skills
Ability to work under pressure
Ability to manage and deliver conflicting priorities
Project Management skills
Preferred Experience
Insurance industry experience is preferred
Relevant tertiary qualifications
Experience in delivering Risk Management services in a global organisation on an enterprise scale
Broad financial services experience with strong understanding of insurance and corporate processes in a global organisation
Risk management qualification (desirable).
Management experience (desirable
Preferred Knowledge
Broad knowledge of risks, process flows, controls and outputs of an insurance operation and the financial drivers
Good working knowledge of various business processes
Understanding of the regulatory environment relating to insurance in the Divisions supported by the GSSC
Good knowledge of industry best practice in Enterprise Risk Management.
An understanding of the insurance industry and current market environment at a domestic and international level. (desirable)
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
We are customer-focused
We are technical experts
We are inclusive
We are fast-paced
We are courageous
We are accountable
We are a team
All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
Individual Contributor
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
How to Apply:
To submit your application, click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
