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CallTek

Retention Administrator

Early Applicant
  • 7 days ago
  • Be among the first 50 applicants

Job Description

Job Responsibilities

  • Maintain high knowledge on all departments
  • Have extensive experience with Salesforce and knowledge of navigating the interface
  • Ability to provide a high level of detail to the Retention Account Manager related to the customer's account
  • Work directly with the Retention Account Manager to provide research on renewal targets
  • Review and process inbound leads to the correct sales team
  • Work with other departments to drive renewal and cross sell success

Technical Requirements

Experience

  • One year of experience in Customer Care, Service, or Sales Administration
  • Extensive experience with Salesforce
  • Experience working with Sales Teams
  • Related Experience is a must
  • Experience in MS Suite

More Info

Industry:Other

Function:Salesforce

Job Type:Permanent Job

Skills Required

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Date Posted: 17/11/2024

Job ID: 100615653

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