Job Description
Join our team as a Retail Non-Voice Call Center Agent and be at the forefront of customer satisfaction in the retail industry. In this role, you'll handle customer inquiries, complaints, and requests via non-voice channels such as email, chat, and social media platforms. With your exceptional written communication skills and product knowledge, you'll provide prompt and personalized assistance, ensuring a positive customer experience. Whether it's resolving order issues, providing product information, or processing returns, you'll play a crucial role in maintaining our reputation for outstanding service. If you're passionate about helping customers and thrive in a fast-paced retail environment, apply now to join our team!
Qualifications
At least HS (old curriculum) or SHS Graduate
With at least three to six (3-6) months of any sales experience (accepting non-BPO work experience)
