Restaurant Systems Officer (Continuous Improvement)

The Restaurant Systems Officer creates and operationalizes Restaurant Operation Systems (ROS) for cafes and kiosks with the goal of enhancing customers overall experience. S/he highlights critical areas for improving Caf and Kiosk ROS and offers suggestions for improvements. S/he orchestrates various resources required to quickly and effectively address issues within restaurant systems while maximizing the right routes for communication.

• Job Responsibilities:

Plans and creates process workflows/flow charts, process maps, and reports that are comprehensive and easy to understand in order to facilitate correct CAPA for both Operations and Process owners.

• Documents policies, procedures, and processes that are necessary to improve and maintain Store Operation Procedures for overall customer satisfaction.

Creates and maintains a system of continuous improvement of Store Operation Systems.

• Creates compelling SOP's that are easy to follow and replicable resulting to operational excellence.

Recommends permanent solutions before implementing to stores.

• Compile and align company process related but not limited to Restaurant Operation Systems.

Coordinates to cross-functional departments and stakeholders for a streamlined store openings.

• Conducts store visits and validation audits on implemented processes, policies, and procedures.

Ensures that all functions are performed accurately and finished in a timely manner.

• Provides assistance and answers all inquiries related to Restaurant Systems.

Performs other related tasks that may be assigned from time to time by the immediate supervisor.

• Provides necessary trainings to implement process improvements/changes.

Performs other tasks that may be assigned by the immediate superior.

• Job Qualifications:

Bachelor's Degree in Industrial Engineering, Management Engineering, or related course.

• At least 3 years of work experience as a process improvement officer in restaurant operations, food manufacturing, or related.

Good Communication & Interpersonal Skills

• Willing to do field work

Candidate must be willing to be assigned in our secondary office location at ARCA South, Taguig City.

Job Types: Full-time, Fresh graduate

Pay: From Php25,

• 00 per month
  
  Benefits:
• Employee discount

Opportunities for promotion

• Promotion to permanent employee

Schedule:

• 10 hour shift

8 hour shift

• Shift system

Supplemental Pay:

• 13th month salary

Performance bonus

Application Question(s):

• Are you amenable to travel to multiple store locations for this role

What are your salary expectations

Experience:

• Process Improvement: 3 years (Required)

Willingness to travel:

* 50% (Preferred)