Coordinate daily Front of the House and Back of the House restaurant operations- Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
Organize and supervise shifts- Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it- Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)- Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Job Type: Full-time
Pay: From Php25,