Job Description: Answer the phones to assist customers in a friendly, helpful and prompt manner;
Prepare the Rental Agreement Folder with all required information;
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required;
Provide customers assistance with directions, maps, local area information, appropriate service information, etc;
Review all charges at the time of vehicle return;
Offer optional products to meet customer wants and needs;
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges;
Ensure that the return date and time on the rental agreement is accurate;
Assist customers by effectively resolving all customer service issues;
Use company approved sales and service techniques when determining customer needs;
Qualify each customer using our company rental requirement guidelines;
Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience;
Effectively communicate and offer ancillary products and services to enhance customer's travel experience;
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines;
Achieve personal sales goals while supporting the goals of the team.
Qualification:
College Graduate, of any four-year course
Fresh Graduate are welcome to apply
Computer literate
Good Communication skills
With excellent PR skills
With a pleasing personality
Job Type: Full-time
Pay: Php16,
- 00 - Php17,000.00 per month
Supplemental Pay: - 13th month salary
Overtime pay
Education:
Language:
License/Certification:
Professional driver's license (Preferred)
