Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the Apply button to get started!
Hello Goslings!
Please feel free to refer all your friends and family members. Take into consideration that every candidate hired will count for the Referral Program.
This Post is only for Bill Gosling Outsourcing Employees
Here Are The Details For The Position Required
As a
Call Center Agent you will:
Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.
Key Responsibilities
- Professionally respond to all customer requests received by phone or email, accurately in a timely fashion, inbound and/or outbound, as required
- Provide customers with information about their products and/or services
- Negotiate payment terms and arrangements, where applicable
- Update customer files with appropriate information ensuring regulatory, client specific, and corporate guidelines are followed
- Problem solve to find the best solution for each customer
Requirements
- English Proficiency of CEFR B2 / 85% or better
- Successful completion of high school education is preferred
About You
- Enjoy talking to people on the phone, and have excellent listening and communication skills, both written and oral
- Ability to connect with customers with empathy and offer helpful solutions
- Passionate about helping others
- A desire to grow and drive your career forward
Why Work With Us
- Monthly salary $800 to $950 USD, with the potential to earn up to $250 USD in monthly bonus. Performance Bonus
- Birthday day off (paid)
- Marriage Leave (3 days paid)
- Bereavement Leave (3 days paid)
- Free counseling sessions
- Point-to-point transportation
- Annual merit increase
- Asociacion solidarista
- Dental Benefit
- SmartFit Partnership
- Employee Discount Hub (Discounts in restaurant, hotels and flights)
- Free parking for all employees
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
About Us
Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Where are we located
We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Beln, Heredia beside the Marriott Hotel.
Check us out for yourself!
Twitter & Instagram: @bgocareers
Facebook: @BillGoslingOutsourcingCR
LinkedIn: @BillGoslingOutsourcing
Website https://www.billgosling.com/careers
