Answering inbound phone calls in a professional and helpful manner
Greeting customers/visitors in a prompt and friendly fashion.
Providing outstanding service to customers/visitors either over the phone or in person.
Assisting customers or caller by providing information, answering questions, and/or directing calls/inquiries as necessary.
Identifying and/or escalating issues for resolution.
Building rapport with customer by displaying an engaging, kind, and helpful attitude.
Manages meeting room requests and Pantry Attendant.
Completing calls or transactions in a manner that maintains quality and quantity.
Making outbound phone calls in response to any inquiries, questions, or other follow-up.
Performing data entry into a computer system, program, or database.
Receiving, sorting, and routing mail or other inter-office communication.
Maintaining a neat and clean lobby/reception area for visitors.
Manages the cleaning and messenger services.
Providing any other support as needed to teams, departments, managers and other staff.
QUALIFICATIONS
Must be living near area of assignment
Computer literate
With pleasing personality
Exudes leadership capabilities
College Level
Can multi-task
Job Type: Full-time
Schedule:
Monday to Friday
Experience:- Receptionist: 1 year (Preferred)
Language:
English (Preferred)
